Your privacy matters. This policy outlines how zenolavexri.com collects, uses, and protects your personal information in line with South African POPIA and GDPR standards.

Information We Collect

We collect only information needed to communicate and deliver our consultation services.

• Your contact details, such as name, email address, and phone number, provided when you make an inquiry.
• Any feedback or questions you submit through our forms, emails, or discussions.
• Technical data such as browser type, device ID, and visit logs for website functionality and security monitoring.
• Cookies and usage data to improve site experience. For more information, see our Cookie Policy.

How We Use Your Data

Your information enables us to respond to your requests and improve our processes responsibly.

• To communicate with you about your questions, feedback, or meeting requests.
• To personalize our responses and improve the quality of our consultation process.
• To analyze aggregate trends for better service and communication planning.
• To monitor security, detect misuse, and comply with applicable regulations.

Legal Basis for Processing

We rely on legitimate interest and your explicit consent as required by law for all processing.

Processing your data is strictly for communication, problem-solving, and ensuring regulatory compliance. You have the right to withdraw consent at any time.

Data Sharing

We protect all data and will not share your information with third parties except as required by law.

• No information will be sold or shared for marketing unrelated to your inquiry or business.
• Third parties with access to your data act solely as service providers under confidentiality.
• We cooperate with legal requests only when valid under South African law.

Data Security

We use administrative, technical, and physical safeguards to secure your information, but no online system is completely immune from breaches. We encourage clients to report any concerns for prompt action.

Your Rights

You may review, ask for corrections, or request deletion of your data at any time under POPIA and GDPR.

• Request access to or correction of your stored information.
• Ask for deletion of your contact and interaction data.
• Withdraw consent where processing depends on it.
• File a complaint with the regulator if a concern is unresolved.

Cookies & Tracking

Cookies are used for site security, analytics, and improving your experience. For more info, visit the Cookie Policy section.

See Cookie Policy See Cookie Policy

Contact Us

Contact us with privacy questions or to review, update, or delete your personal information from our database.

Policy Changes and Updates

minor changes may be made for compliance or clarity. Check this page periodically to stay informed.